Journeys' principles

In order to meet the challenges posed by our field and the standards set by ‘Recognise the Need, Serve the Person’, we must be agile and have the ability to sense and respond to change. In short, we must build a culture of innovation. A culture of innovation is more than new ideas. Innovative solutions and programmes must be repeatable, predictable and sustainable. This will only happen if we move innovation away from being a buzzword and instead prioritise it in our fundamental principles and integrate it into our core processes.

 

We meet our goals using the following fundamental principles:

 

Build knowledge, Foster imagination. Reducing the fiscal burden and emotional suffering associated with depression and related mental health illness is a hard problem to solve. Solving hard problems requires imagination, informed by knowledge. We will recruit the best people to serve our users and invest significant resources in building their knowledge; and we will make sure they have the freedom to apply it in imaginative and innovative ways.

 

Empower Others. People and organisations should be able to acquire the knowledge, skills and confidence necessary to overcome barriers presented by depression and related mental health illnesses.

 

Ensure Sustainability. Our programmes should be secure and sustainable.

 

Collaborate. Unless there is a clear and overwhelming argument to do so, we will not reinvent the wheel. We will collaborate with other organisations, both private and public, in order to build our pool of resources and provide the best service we can.